Everything is always perfectly described in its description, if you encounter any problem you have 15 days to email us your problem and ship the package back for a full return. If you don't get an answer within 24 hours, text us on instagram.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please email us as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store.
2. Product Questions
What size should I order?
We understand that sizes may result in a problem, but in every items description and pictures, we write the measurements so you can compare what you are buying to what you have at home.
Are the items original?
Yes, every item as soon as it arrives, goes trough a proper quality and legit check to ensure the full satisfaction of our customers.
Can I see this product in other colors?
Every item is a single piece, if we have multiple items they will be listed separately.
4. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. We try to dispatch orders as soon as we receive them or the day after.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
Do you offer free shipping?
We sometimes give codes on our instagram that allow for free shipping.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing gorpgarage.com or by texting us on instagram with your inquiries @gorpgarage
How can I provide feedback?
We welcome and value your feedback! You can leave us an email and we will post your feedback!
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